25 – Transparency and access to information in the health sector.
Brief description of the commitment: this commitment seeks to consolidate an institutional strategy to improve access to information in the health sector, with the aim of reinforcing transparency, guaranteeing citizens' right to information, and promoting more informed participation. It aims at developing a sustained process that allows for the planning, organization, and coherence of the publication of public information, ensuring its availability, comprehensibility, and usefulness for citizens, academia, civil society, and other relevant actors. In this context, the development of tools, such as internal catalogs, open data, and data visualization tools, contributes to achieving this objective by improving information traceability and making it more accessible and relevant to public interests.
Organization leading the commitment: Ministry of Public Health (MSP).
Supporting institutions/organizations: Agency for Electronic Government and the Information and Knowledge Society (Agesic).
Head of commitment: Rodrigo Márquez. Director General of the Secretariat. Contact: rmarquez@msp.gub.uy .
Technical Head: Regina Guzmán. Head of Information Systems and E-Government. Contact: rguzman@msp.gub.uy .
Actors
Government: Open data program of the Agency for Electronic Government and Information and Knowledge Society (Agesic), Digital Health of the Agency for Electronic Government and Information and Knowledge Society (Agesic).
Implementation period: October 2025 - June 2029.
Problem definition
What problem does the commitment intend to address?
There is a growing need for citizens, academia, civil society, and other actors to have easy, understandable, and structured access to public information regarding the health system. While the country has various datasets available, they are often not organized in a way that facilitate their location, interpretation, or effective reuse. This commitment seeks to boost access to open health data through a strategic and sustained approach that promotes transparency and the generation of public value, ensuring that the available information is truly useful and focused on people's needs.
What are the causes of the problem?
Despite the availability of public data on various platforms, this data is often not organized according to a common logic that facilitates its identification, understanding, and use by citizens. This hinders information traceability, the prioritization of new datasets, and collaboration with key actors in the open data ecosystem. This situation presents an opportunity to move towards a more coherent institutional approach, focused on transparency, citizen participation, and purposeful reuse.
Description of the commitment
What has been done so far to solve the problem?
The Ministry of Public Health has developed several open data initiatives, publishing datasets through platforms such as the National Open Data Catalog, the Ministry's website, and international repositories. These actions have contributed to improving transparency, expanding access to public information, and generating value for diverse audiences. Collaboration with Agesic's Open Data Program, a strategic partner in this process, has also been strengthened.
What solution does it propose?
The commitment proposes moving forward towards an institutional policy of open health data, aimed at strengthening transparency, access to public information, and generating value for citizens. As part of this strategy, tools will be developed to plan, organize, and sustain the publication of open data in a coherent and accessible manner. These tools include the creation of an internal catalog that systematizes the datasets currently shared by the Ministry of Public Health, identifying their characteristics, update levels, and target audiences. Furthermore, awareness-raising and training activities are planned for staff members, with the goal of consolidating an institutional culture committed to open data.
As part of the solution, citizen-oriented visualization tools will be strengthened and updated, such as “A Tu Servicio”, a widely used platform that is part of this strategy and will have specific areas for improvement. These tools will aim at facilitating access to, understanding of, and use of information by different audiences, promoting its use in decision-making processes, research, and service improvement.
What results do we want to achieve by implementing this commitment?
The goal is to establish an open data plan with clear criteria and monitoring mechanisms, enabling a progressive improvement in the quantity, quality, and accessibility of published data. This process aims at encouraging the use and reuse of data by citizens, academia, civil society, and other actors, promoting a more open, participatory, and people-centered public administration. It also seeks to build technical and cultural capacity within the Ministry of Public Health (MSP for its acronym in Spanish) to solidify open data as an ongoing institutional practice focused on transparency.
Commitment analysis
How will the commitment promote transparency?
Implementing an institutional open data policy, supported by an internal catalog and accessible visualization tools, will allow the Ministry of Public Health (MSP) to organize and systematize the information it already publishes, facilitating public access. By organizing datasets in a coherent and understandable way, greater clarity about the functioning of the health system is promoted, and trust in public institutions is strengthened. Based on the data identification and prioritization process, a progressive schedule for opening and publishing data in the National Open Data Catalog is also planned, ensuring that information of public interest is not only available internally, but also effectively accessible, reusable, and focused on people's needs.
How will the commitment help foster accountability?
By systematizing data publication and documenting its characteristics, frequency, and responsible parties, this commitment will allow citizens, the media, academia, and civil society to monitor policies, programs, and outcomes in the field of public health. The traceability and accessibility of this information will facilitate independent monitoring and critical analysis of government actions, enabling mechanisms for social oversight and strengthening accountability as an essential component of a healthy democracy.
How will the commitment improve citizen participation in defining, implementing, and monitoring solutions?
The commitment includes training, awareness-raising, and outreach initiatives for both public officials and external actors, promoting a culture of openness that fosters dialogue and collaboration between the government and society. Furthermore, it envisions the development of participatory spaces with academia, civil society, and other ecosystem actors, where perspectives can be exchanged, information needs to be identified, and the use of open data evaluated. In this way, citizen participation is boosted not only as users of information but also as co-producers of data-driven solutions.
Milestone | Milestone description | Expected results | Completion date | Leading Institution |
|---|---|---|---|---|
1 | Participatory diagnosis of available open health data, prioritizing its usefulness to citizens. | An institutional inventory will be compiled to identify and describe currently available datasets, including their publication status, responsible departments, intended users, and potential for public use. This assessment will allow for the definition of priorities based on criteria of value to users, transparency, and reusability. | March 2026 | MSP |
2 | Updating the A Tu Servicio platform as a key citizen visualization tool, integrating improvements in design, accessibility and available data. | A “Tu Servicio platform”, recognized for its widespread use and focus on citizen engagement, will be redesigned. The update will include a responsive design adapted to different devices, usability improvements, the addition of geographic visualization, advanced analytics, and user feedback. These enhancements will allow the tool to provide a more accessible, relevant experience, better aligned with public health information needs. | May 2026 | MSP |
3 | Open health data plan focused on citizen access and the generation of public value | Design and implementation of the plan. The Ministry will have an approved institutional open data plan with clear prioritization criteria, governance mechanisms, traceability, and monitoring. The plan's development will enable the purposeful publication of open data, which will be reviewed and adjusted throughout the period to ensure its alignment with citizens' needs. | May 2028 | MSP |
4 | Incorporation of information from the National Resources Fund (FNR) into “A Tu Servicio”, expanding transparency on high-cost services. | Current and historical data from the National Resources Fund (FNR) are now integrated into the “A Tu Servicio” platform. This addition will allow citizens to access detailed information on high-cost services, their financing, and coverage, strengthening the right to information and accountability in healthcare. | March 2027 | MSP |
5 | Strengthening institutional capacities in open data through training for officials with a focus on transparency and service to citizens. | Annual awareness and training sessions for MSP officials held. These initiatives are aimed at developing skills in the management, documentation and publication of data with criteria of openness, ethics, quality and usefulness for different audiences. | September 2027 | Agesic (Open Data Program) |
6 | A web-based viewer for open health data that facilitates its understanding and use by citizens. | Publication of a viewer that allows anyone to explore a selected set of public health data. The tool will be geared towards improving public understanding. | December 2027 | MSP |
7 | Promoting the use of open health data through outreach activities aimed at social actors, academics and the general public. | Spaces for participation and dialogue developed with external actors (academia, civil society and media) to disseminate available open data, promote its reuse in research, analysis or visualizations, and to identify new information needs. | May 2028 | Agesic (Open Data Program) |
8 | Vital statistics integrated into the A Tu Servicio platform to facilitate public access to key demographic data. | Publication and visualization of vital statistics data, such as births and deaths, on “A Tu Servicio”, through a dedicated and easy-to-understand interface. This addition will allow citizens and other actors to access reliable and up-to-date information, useful for demographic analysis, research, and evidence-based decision-making. | July 2028 | MSP |
9 | Continuous monitoring and evaluation of commitment, ensuring transparency in progress and learning. | A monitoring system that allows for the evaluation of progress toward the commitment, the recording of institutional learning, and the assurance that goals are met with the established impact and public visibility. Documented and communicated results. | March 2029 | MSP |
